INFORMATION AND FAQ's


How do I put my totally awesome headband on my headlamp?

Check out our how to video HERE

 

Ordering

I’m a store owner and would love to carry some of your products. How do I get more information?

Awesome! We would love to hear from you. Please shoot us an email to: sales@thirdeyeheadlamps.com

How long will it take to get my stuff!?

We will ship your order within 2 business days. We try our best to process and ship the same day you order. Orders sent to the continental U.S. usually arrive within 3-10 days depending on location. We will send you an email when your order ships...So keep an eye out for an email with your tracking number and order details.

Can I order multiple products and still get free shipping?

Totally. We don;t want you to have to worry about the 'getting it to you' part :) Thanks for your order!

Any other questions or concerns about your order?

Please feel free to email us at anytime about anything. We will do everything humanly possible to help out. email: Support@thirdeyeheadlamps.com

 

RETURNS

Product Guarantee

We guarantee all of our products. All of the time. Forever. Pretty cool right? We love what we do and what we make - and we want you to love it too. If for any reason you are unsatisfied with any of our products you may return them for a full refund of purchase price at anytime. Please include a note with your name, address, contact info, order number (or place of purchase), contents of the return and whether you would like a refund or exchange of goods. Email: Support@thirdeyeheadlamps.com and we will get back to you as soon as we can with return information.

Please note, you are responsible for the shipping charges each way.


WARRANTY

We know our Third Eye Headlamp delivers and we believe it's the only headlamp you'll ever need. It's been tested and trusted by some crazy adventurers who have used it to the extreme. If there is ever a malfunction with your Third Eye Headlamp or you are not satisfied we will replace it or refund your purchase, no questions asked. Simply register your new headlamp with us to activate its Lifetime Warranty! Register HERE

 

PRIVACY POLICY

We will never share, trade, sell or otherwise any of your information you share with Third Eye Headlamps. We don't like spam and we're pretty sure you don't either. All of the information given for our mailing list and warranty registration is safe and secure.

 

AMBASSADOR PROGRAM

Do you guys sponsor people?

Well, sort of, maybe?...We love having as many people as we can doing what they love with our products. If you are interested in becoming an ambassador for our company and would like to provide content (stories, photos etc.) in exchange for product or discount...We might be able to work something out :) Shoot us an email: info@thirdeyeheadlamps.com